Hosting and Analytics
This website is hosted by Wix. This website collects personal data to power our site
analytics, including:
Information about your browser, network, and device Web pages you visited prior to coming to this website Your IP address
This information may also include details about your use of this website, including:
Clicks Internal links Pages visited Scrolling Searches Timestamps
Wix needs the data to run this website, provide analytics, and to protect and
improve its platform and services. Wix analyses the data in a de-personalized
form.
Cookies
This website uses cookies and similar technologies, which are small files or pieces
of text that download to a device when a visitor accesses a website or app.
These functional and required cookies are always used which allow Wix, our hosting
platform, to securely serve this website to you.
These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other
data.
Marketing Emails
We may send you marketing emails, which you can unsubscribe from by clicking the
link at the bottom of the email.
Data Protection Terms for Clients
Information Provided by You
You may be providing us with personal data in the following ways:
-Through completing a client form
-By signing a disclaimer
-During a 1:1 consultation
-By payment through debit/credit card or online payment
-Through email, telephone, Zoom, post or social media
This may include the following information:
-Identity data such as full name, date of birth and contact details
-Details of contact we have had with you such as appointment requests
-Health information including GP contact, medical history, dietary/lifestyle
information, medication/supplements, family medical history, test results,
consultation notes and nutrition plans
-Financial data such as details about payments between us
This information is used in order to provide you with direct healthcare. This means
that the lawful basis of our holding your personal data is for legitimate
interest.
Following completion of your healthcare we retain personal data for a period of 8 years.
If the client is a child, until his or her 25th birthday, unless the client was
17 at the conclusion of the therapy when the files and any additional records
should be kept until their 26th birthday. This enables us to process any
complaint that may be made. The legal basis of holding your personal data is
for contract administration.
How we use your personal data
We act as a data controller for use of your personal data to provide direct
healthcare. We also act as a controller and processor in regard to the
processing of your data from third parties such as testing companies and other
healthcare providers. We act as a data controller and processor in regard
to the processing of credit card and online payments.
We undertake at all times to protect your personal data, including any health and
contact details, in a manner which is consistent with our duty of professional
confidence and the requirements of the General Data Protection Regulation
(GDPR) concerning data protection. We will also take reasonable security
measures to protect your personal data storage.
We may use your personal data where there is an overriding public interest in
using the information e.g. in order to safeguard an individual, or to prevent a
serious crime. Also where there is a legal requirement such as a formal
court order. We may use your data for marketing purposes such as newsletters
but this would be subject to you giving us your express consent.
Disclosure of your personal data with other organisations
We will keep information about you confidential. We will only disclose information
with other third parties with your express consent with the exception of the
following categories of third parties:
-Any legal or crime prevention agencies and/or to satisfy any regulatory request
if we have a duty to do so or if the law allows us to do so
-Anyone whom we may transfer our rights and duties under any agreement we have
with you
We may share your information with biochemical testing companies and supplement
companies as part of providing you with direct healthcare. We will not include
any sensitive information.
We will seek your express consent before sharing your information with your GP or
other healthcare providers. However, if we believe that your life is in
danger then we may pass your information onto an appropriate authority (such as
the police, social services in the case of a child or vulnerable adult, or GP
in case of self-harm) using the legal basis of vital interests.
On occasions, we may share a brief summary of your health problems in an
anonymised form for the purpose to seek professional health opinion in order to
provide you with better healthcare, or for the purpose of professional
development. This may be at clinical supervision meetings, conferences,
private and professional health online forums. In such cases your personal data
and identity will not be disclosed and will remain fully confidential. We may
publish your anonymised full case history in medical journals, trade magazines
or online professional sites. We will first seek your explicit consent
before processing your data in this way.
Your legal rights
Every individual has the right to see, amend, delete or have a copy, of data held
that can identify themselves, with some exceptions. You do not need to give a reason
to see your data. If you want to access your data you must make a request in
writing to Empowered Health Ltd. We shall respond within 30 days from the point
of receiving the request and all necessary information from you. Our response
will include the details of the personal data we hold on you including:
-The purposes of processing the information
-Sources from which we acquired the information
-Persons or entities with whom we are sharing the information (if applicable)
You have the right, subject to exemptions, to ask to:
-Have your information deleted
-Have your information corrected or updated where it is no longer accurate
-Receive a copy of your personal data, which you have provided to us, in a
structured, commonly used and machine-readable format and have the right to
transmit that data to another controller, without hindrance from us.
-Object at any time to the processing of personal data concerning you
If you would like to invoke any of the above rights, please email:
support@empoweredhealthcourse.com
Data protection and security
We only use information that may identify you in accordance with GDPR. This
requires us to process personal data only if there is a legitimate basis for
doing so and that any processing must be fair and lawful. Within the health
sector, we also have to follow the common law duty of confidence, which means
that where identifiable information about you has been given in confidence, it
should be treated as confidential and only shared for the purpose of providing
direct healthcare. We will protect your information, inform you of how your
information will be used, and allow you to decide if and how your information
can be shared. We also ensure the information we hold is kept securely. Your
practitioner is required to keep brief notes of your case and consultations.
These are kept securely and are password protected. Any reports produced by
Empowered Health to evaluate the service contain anonymised data and will not contain any identifying client information (i.e.surname).
Complaints
If you have a complaint regarding the use of your personal data then please
contact us directly and we will endeavour to resolve it.
* Representations made by Empowered Health, and www.back2healthclinic.org and their advertisers/sponsors are aspirational statements only of your potential. These results are not typical and results will vary. The results on this page are OUR results and from years of testing. We can in NO way guarantee you will get similar results.
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